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Apartment Ratings >
Reviews for Shadow Bend Apartments > Poor Customer Service/Slow Maintanence Service
Apartment Review for Shadow Bend Apartments - Scottsdale, AZ0 % Like This Apartment
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Apartment Review
Poor Customer Service/Slow Maintanence Service
Review Date: 6/21/2005 Reviewer: Anonymous
Ever since new management took over this property in 2004, nothing but problems. Maintainence is very slow to respond to problems. It took me 5 days to get my a/c fixed and then eventually replaced in this brutal summer heat. They show no compassion for having to find arrangements to live elsewhere until a/c is fixed. The staff is friendly, but seems to be unresponsive to issues unless pushed for a response. They fired the best staff they had ever had in my 4.5 yrs there earlier this year and is run by a management company located in Chicago. Communication w/ residents is also very poor. They closed the pool off late at night due to unruly children (make the rest of us suffer), and fail to come through on promises to its residents ( was supposed to re-build its demolished laundry room into a gym- nvr happened). You can find better deals in the immediate area than Shadow Bend. |
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